Terms of service

Terms of Service

Overview

Welcome to Aurenzo. By accessing our website, purchasing products, or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.

Eligibility

By using our services, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission to allow a minor dependent to use our services.

Products and Orders

We strive to display our products as accurately as possible. However, actual product colors and appearances may vary depending on your device and screen settings.

All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our sole discretion.

Pricing and Payments

All prices are displayed at the time of purchase and may change without prior notice. Customers agree to provide accurate billing, shipping, and payment information.

Applicable taxes, shipping fees, customs duties, and import charges may apply and are the responsibility of the customer unless otherwise stated.

Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control.

Risk of loss and ownership of products transfer to the customer once the order is handed over to the shipping carrier.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy. Please review that policy before making a purchase.

Intellectual Property

All content on this website, including text, images, logos, graphics, designs, and trademarks, is the property of Aurenzo or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes;

  • Violate any applicable laws or regulations;

  • Interfere with the security or operation of the website;

  • Upload malicious software, viruses, or harmful code;

  • Collect personal information from other users without authorization;

  • Use automated systems to access or scrape website content.

Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Aurenzo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website after changes are posted constitutes acceptance of those changes.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Aurenzo operates.

Contact Information

Aurenzo

Email: aurenzoshop@gmail.com

Address: 15 Rue Émile Zola, 69002 Lyon, França